1 - Dealing with Hostile Customers

2 - Questionnaire - Customer Expectations

3 - Identify your Customer

4 - Defining Customer Service and Scroll

5 - Business Table

6 - Managers Questionnaire - Pre-Workshop

7 - 90sec survey

8 - Customer Service Audit

9 - Customer Service Definition

10 - Presentation Topics

Contact Us
p: 905-845-9760
f: 905-845-9406
 

108 Georgian Drive
Suite 200
Oakville, ON
L6H 6V1